Benefits of Partnership

FACTORS TO CONSIDER WHEN RESEARCHING A MATERIAL HANDLING PARTNER

Many organizations begin their operation with the infrastructure and resources needed to manage their warehouse or distribution center internally. However, as your operations grow, managing more equipment each year often becomes its own full-time job.

As a company’s material handling operations grows, a material handling equipment partner can be particularly valuable when facing challenges related to forklift or other material handling equipment replacement as well as forklift maintenance and repair.

Finding or moving to a new material handling equipment partner can be an overwhelming decision, but it’s important to understand the benefits as well as the different management styles and options that are available to your facility.

It can be assumed that your organization has changed in the past five years. That means that you have experienced growth, technology enhancements, I.T. upgrades, new security measures, personnel changes, policies, and more. The same is true for the material handling industry. Manufacturers continuously work to meet new standards for fuel economy and safety, and they develop innovative technology and release updated features as they develop. By outsourcing to a partner who makes it a priority to stay relevant in the material handling industry, you will benefit from having a national infrastructure with local, dedicated services. A local team who works to know and understand the challenges your facility faces allows you to focus on your business and depend on professional consultation services to help make key decisions about your operation such as:

Forklift Maintenance and Repairs: Does your fleet of material handling equipment have an efficient and proactive scheduled maintenance program and how much is it costing your operation? Are repairs timely and cost-effective?

Forklift Safety: Are your forklift operators safe? Are they operating reliable lift trucks that are equipped with the latest technology and safety features?

Equipment Resale and Cycling Forklift Trucks: What considerations does your warehouse or distribution center take when selling your older forklifts or when purchasing new assets? When is the resale value of the forklift considered?

Forklift Spec’ing: Does the forklift safely meet the needs of the employee’s job? Are the forklift features and specifications customized to the job at hand?

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BENEFITS OF PARTNERSHIP

A material handling equipment company such as Wiese USA, gives companies the kind of expert-level support they need to make better-informed decisions about their fleet operations, from equipment acquisition and resale to day-to-day usage and maintenance. A material handling equipment partnership gives you access to a nationwide team of experts. This opens opportunity for more information and resources to be made available to the facility, helping them make informed decisions about the fleet and the business. With visibility and brand integrity, a well-managed, well-maintained, and highly visible fleet of material handling equipment creates opportunities to improve efficiency, the brand, and the balance sheet.

BUILDING THE RELATIONSHIP

Partnering with a material handling equipment company requires developing a strong professional relationship built on trust and open communication. To achieve this, your material handling equipment company should work closely with you, step by step to determine your specific needs, setting clear business objectives and budgetary requirements.

Material handling equipment partners work with businesses across many industries and are able to incorporate customized solutions to fit the unique challenges some companies face.

An initial equipment analysis provided by a reputable material handling partner through a consultation may help:

              • Identify Cost Sources: Are there opportunities to cut costs? How can the budget be used more effectively to improve the company’s bottom-line through cost savings?
              • Evaluate Safety Monitoring Tools: What are the biggest safety risk factors and what tools or techniques should be used to solve them?
              • Improve Efficiency: What technology and resources exist to improve productivity?
              • Implement Uniformity: The industry knowledge of a material handling equipment partner can help identify new ways to implement uniformity in both equipment specifications, branding, and fleet operations.

Buy-in from senior management across the organization’s departments paired with strong collaboration throughout the organization will ensure a positive transition. With leadership onboard, the implementation can move down through the organization. Following this approach ensures policies and changes are adopted, questions are answered, and each level feels supported. It’s important to make sure that the support of the new program also extends to support departments like human resources, operations, and accounting. While these teams don’t interact with customers or drive the forklifts, they’ll be impacted by the change.

Wiese USA has local account teams that get to know the ins and outs of each operation, from the organization’s goals to how equipment is used to service. They also work to develop a relationship with the facility’s employees.

The process begins with an analysis that’s conducted to learn how the business currently operates and identify opportunities to save time and money while integrating newer, safer equipment. The material handling equipment solution is entirely customized to each facility’s needs. Wiese works to provide prospective partners with a close, consultative approach, including extensive support when it comes to onboarding, industry advice, and training for all involved departments. Operators are also educated about their new forklifts or other material handling equipment.